Help Card, the document that assists people with disabilities in Japan.

Help Card (ヘルプカード): understand the importance of this help and support card for people with disabilities in Japan.

Ooizine guide

Images: Reproduction

Gunma Prefecture Help Card – Image: publicity

Help Card, a help card

The Help Cards (Help Card or ヘルプカード) are documents used to facilitate the request for help or assistance from people who have some type of disability. They are especially useful for identifying people with disabilities that are not immediately noticeable, such as hearing, internal or intellectual impairments, and who may be experiencing difficulties.

The Help Card may contain emergency contact information, support information, names of medical institutions, and more.

Help Mark – Image: disclosure

HelpMark

The Help Mark (ヘルプマーク) was originally created by the Tokyo Metropolitan Government in 2012 and later added to JIS Z8210 (as a guidance symbol) on July 20, 2017.
This symbol makes it easier for people with hidden disabilities to be recognized and receive help or support.

When you see people using this symbol, be considerate and helpful.

Useful information

What is the target audience
People with some type of disability or with illnesses who need support or help in their day-to-day life or in emergency situations and natural disasters.

Request Locations
Regional Welfare Departments of the Prefectural Office (Kencho Chiiki Fukushi-ka)
Public Health Centers (Hoken-sho) or Welfare Offices (Ken Kaku Fukushi Jimusho)
Service and Support Centers for the Disabled (Shougaisha Soudan Shien Center)
Counters of the responsible departments of municipalities (Tantou-ka Madoguchi)